EGUIDE:
Artificial Intelligence and the sub-set of it which is machine learning are hot. It's been impossible to attend an IT conference in the last year or so without encountering a dead human genius reincarnated as a software system or a robot.
EBOOK:
Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
EGUIDE:
Mobile and data technologies are allowing organisations to provide service levels not even dreamt of a few years ago. This guide looks at some examples of these technologies transforming organisations in Australia.
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
EBOOK:
Organizations that deploy big data platforms are finding that they also need an upgraded data integration framework to meet rising demands. In this expert handbook, uncover advice on how to navigate the demands of big data architectures, high volume data warehousing, and data lakes by updating your data integration strategy.
WHITE PAPER:
Predictive analytics have proven business value, especially when it comes to retail and e-commerce. Yet adoption is surprisingly low across the board; and some companies don't see the results that they need. Access this expert guide to learn why predictive analytics are a must-have for the intelligent business and how best to deploy them.
EGUIDE:
In this e-guide, SAP expert Luke Marson offers advice on how to plan your SuccessFactors implementation by taking a proactive view of your key pain points and integration needs for Employee Central, HRIS, ERP, and Workforce Analytics.
WHITE PAPER:
This whitepaper considers the challenges facing governments in regards to data management and garnering intelligent insights. Read on to see what the future of municipal data management looks like, and what challenges to expect.
EGUIDE:
What business intelligence trends are going to be critical in 2018? In this expert guide, several European CIOs and analysts look at the trends to be aware of.
EBOOK:
This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
