WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
WHITE PAPER:
This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
WHITE PAPER:
Access this white paper to explore an endpoint management solution that will help federal agencies continuously monitor, manage, and detect vulnerabilities across their critical networks.
WHITE PAPER:
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency?
WHITE PAPER:
This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
WHITE PAPER:
This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.
