WHITE PAPER:
This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
VIDEO:
In the past, getting the right level of insight across your business has been a struggle. View this brief video introducing SAP's latest releases for business intelligence (BI) and enterprise information management (EIM), to learn how to improve your operational efficiency with access to mission-critical business information.
WHITE PAPER:
The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
WHITE PAPER:
This video white paper explains how continued use of the Oracle GRC applications suite embeds deep-seated controls within EBS Release 12.1 so business processes are kept intact and optimized long after the upgrade project is complete.
WEBCAST:
This on-demand webcast investigates performance management and analytics tools that can help drive success in finance and risk management. Watch now to discover product updates, best practices, and more.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
This white paper discusses the role of user profile management. HP’s solution for this business issue is discussed as a means of addressing the subscriber experience infrastructure.
WHITE PAPER:
This white paper introduces an integrated business intelligence and performance management solution that gives users self-service access to the tools and data they need to make timely, accurate decisions.
WHITE PAPER:
Access this white paper about a complimentary system that can help boost your ROI for PeopleSoft Enterprise by controlling your most mission critical business processes.
WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.