WEBCAST:
This on-demand webcast investigates performance management and analytics tools that can help drive success in finance and risk management. Watch now to discover product updates, best practices, and more.
WHITE PAPER:
This white paper discusses the role of user profile management. HP’s solution for this business issue is discussed as a means of addressing the subscriber experience infrastructure.
DATA SHEET:
Read this data sheet for an explanation of how the Oracle Scorecard and Strategy Management solution enables organizations to provide a framework that organizes strategic thinking and performance management.
PRESENTATION TRANSCRIPT:
This paper discusses the results of numerous interviews Nucleus Research conducted with customers that decided to use IBM Cognos as their business intelligence and performance management solution in order to embrace, enhance and extend their SAP and ERP investments.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
WHITE PAPER:
Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience.
WHITE PAPER:
The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.
WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
ASSESSMENT TOOL:
Find out how IBM Rational® can provide you with solutions to improve organizational efficiency, reduce your TCO, and position your organization for long-term growth. Choose a solution that addresses one or more of your needs, and the tool will help you determine your ROI or estimate the value your organization could attain with IBM Rational.
