SLAs Reports

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010

Autotask Corporation

The Future of Business-Critical Networking
sponsored by Cavalier
WHITE PAPER: Your network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
Posted: 20 May 2010 | Published: 20 May 2010

Cavalier

Getting Cloud computing right means choosing the right partner
sponsored by Oncore IT
WHITE PAPER: What is cloud computing, and why should you adopt it? How do you develop the right strategy and choose the right partner? All these questions and more are answered in this white paper. Discover the most important considerations to keep in mind as you evaluate cloud providers, and what questions to ask.
Posted: 28 Feb 2012 | Published: 28 Feb 2012

Oncore IT

Expert Cloud Computing Service Strategies
sponsored by Dell Software
EGUIDE: In this expert e-guide from SearchCloudComputing.com, discover how to deploy proper cloud management services and trust your move to the cloud will ensure successful operations, even in an off-site data center.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Dell Software

Key Considerations for MPLS IP-VPN Success
sponsored by XO Communications
WHITE PAPER: Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

Cloud-Based Email Archiving Pros and Cons
sponsored by Symantec Corporation
EGUIDE: Explore the benefits and downfalls of cloud-based email archiving in this expert E-Guide brought to you by SearchStorage.com. Find key criteria you shouldn't overlook when considering archiving in the cloud and learn why it's essential to know the ins and outs of whatever service in which you intend to invest.
Posted: 03 Dec 2012 | Published: 03 Dec 2012

Symantec Corporation

Remote/Branch Office Data Protection and System Availability
sponsored by arcserve
WHITE PAPER: There are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data.
Posted: 19 Aug 2010 | Published: 19 Aug 2010

arcserve

Assuaging Concerns about Public Cloud Services And APM: Expert Roadmap
sponsored by XO Communications
EGUIDE: In this e-guide, cloud networking expert Amy Larsen DiCarlo shares her insight on the public cloud, with emphasis on use cases, common concerns, and how to choose the right provider. Click through to also find 5 FAQs about network-based application performance management (APM) to ensure your business stays up-to-speed.
Posted: 21 Jan 2014 | Published: 21 Jan 2014

XO Communications

Presentation Transcript: Automating QSYSOPR Messages And Resource Monitoring With Robot/CONSOLE
sponsored by Help/Systems
PRESENTATION TRANSCRIPT: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Read this presentation transcript and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
Posted: 20 May 2010 | Published: 20 May 2010

Help/Systems