PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
In this week's Computer Weekly, two years after the Kalifa report laid out a roadmap for continued fintech sector growth, UK entrepreneurs and startups are worried about the lack of progress. We look at the top tech trends in retail and find out which companies are leading the way. And we examine six ways to slash IT emissions. Read the issue now.
EZINE:
In this week's Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK's digital strategy? Read the issue now.
EZINE:
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
EGUIDE:
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how Indian enterprises are directing their IT investments and what are the main observations and trends for India in 2022.
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
EZINE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
EGUIDE:
Machine learning (ML) enables businesses to perform tasks on a scale previously thought impossible. As a result, many organizations are finding ways to harness ML to not just drive efficiencies but to fuel new business opportunities. Here are 10 applications of ML that are being used to solve problems & deliver tangible business benefits:
CASE STUDY:
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
