Mobile Customer Relationship Management Reports

CW Middle East ezine April 11 2019
sponsored by TechTarget ComputerWeekly.com
EZINE: It's that time of year again when the Computer Weekly/TechTarget IT Priorities 2019 survey results are out, so in this issue we take a look at some of the findings.
Posted: 08 Feb 2021 | Published: 11 Apr 2019

TechTarget ComputerWeekly.com

Taking Mobile Delivery to the Next Level with NetScaler MobileStream
sponsored by Citrix
WHITE PAPER: This exclusive paper examines an enterprise mobility solution that combines a suite of multi-layer optimizations purpose-built to accelerate mobile service delivery with an essential collection of secure access and threat protection capabilities.
Posted: 17 Jun 2014 | Published: 17 Jun 2014

Citrix

Next-Generation Security in a Mobile Era
sponsored by TechTarget CIO
EBOOK: Mobile security isn't just a matter investing more in security technologies. Access this handbook to learn what CIO expert Harvey Koeppel thinks it will take to reformulate your mobile security strategy and tackle today's mobile risks. Also uncover the top 10 mobile security risks, a 7-point checklist for guarding mobile apps and devices, and more.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

TechTarget CIO

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

CYOD: Hassle Free BYOD
sponsored by Insight
WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Insight

Reaching New Heights In Omnichannel Customer Service
sponsored by BoldChat - LogMeIn
EGUIDE: Today's customer service professionals need to be able to reach out on whatever platform the customer feels the most comfortable with. In this expert e-guide, discover some tips on how to manage successful omnichannel customer service, as well as strategies for employing data monitoring to handle potential problems directly.
Posted: 14 Dec 2016 | Published: 14 Dec 2016

BoldChat - LogMeIn

3-2-1 Contact: The Call Center in a Multichannel World
sponsored by TechTarget Customer Experience
EBOOK: In this e-book, discover how new technologies are making agents' lives easier. Learn how mobile apps are changing how agents interact with customers – and how some companies are integrating mobile CRM with the contact center. Plus, find out about the pitfalls companies can encounter when the contact center is on social media and how to avoid them.
Posted: 17 Apr 2014 | Published: 18 Apr 2014

TechTarget Customer Experience

Taking the Enterprise Mobile: An Executive Checklist
sponsored by Citrix
WHITE PAPER: This crucial resource examines a mobile management solution that enables your organization to deliver all of your business critical information over mobile while safeguarding corporate IP, customer and employee data, non-public financial information and business intelligence.
Posted: 07 May 2014 | Published: 07 May 2014

Citrix

Putting Customers on the Map With Geolocation Apps
sponsored by TechTarget Customer Experience
EBOOK: This e-book chapter is a guide to geolocation apps—what they are, what they do, and how they can benefit companies and their customers. You'll learn why providing a consumer with the right information at the right time is necessary in today's marketplace and look at the hurdles blocking widespread use of location-based data and analytics.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

TechTarget Customer Experience

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.