WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
EGUIDE:
This e-guide will help you determine which unified communications (UC) system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.
CASE STUDY:
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
WHITE PAPER:
Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them.
WEBCAST:
In the Quest Software on-demand webcast, “Getting Your Network out of Gridlock,” learn to monitor your network health so you can maximize performance and minimize gridlock. See how to identify the chokepoints, bandwidth hogs and vulnerabilities that gum up your network.
EGUIDE:
Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
EZINE:
How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
PRESENTATION TRANSCRIPT:
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
CASE STUDY:
This exclusive case study discusses how a multi-location auction company utilized an SIP solution that enabled them to capitalize on their investments in data and voice communications and maximize the performance of their IP.