ACD Systems White Papers

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Realize The Benefits Of Design, Operation, Maintain Thinking Today
sponsored by IFS
WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.
Posted: 11 Jan 2012 | Published: 11 Jan 2012

IFS

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

Unified Communications Management Before and After Deployment
sponsored by Nectar Corp
WHITE PAPER: A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

A TCO Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Cisco

Top Ten Considerations When Evaluating Unified Communications Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 17 Jun 2011 | Published: 17 Jun 2011

Cisco Systems, Inc.

Smarter Computing and Breakthrough IT Economics
sponsored by IBM
WHITE PAPER: This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
Posted: 14 Feb 2012 | Published: 14 Feb 2012

IBM

IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011

BMC-Accenture

Avaya Video Collaboration Solution for IP Office
sponsored by Avaya
WHITE PAPER: In the age of the globally-dispersed business, IT and organizational leaders are searching for ways to improve collaboration. This data sheet introduces a video collaboration solution that can make meetings more productive, efficient, and meaningful for organizations of all sizes.
Posted: 14 Jun 2013 | Published: 14 Jun 2013

Avaya

What’s New with IP Office 8.1
sponsored by Avaya
WHITE PAPER: This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
Posted: 18 Jun 2013 | Published: 31 Dec 2012

Avaya