Computer Telephony White Papers

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Ten Ways to Replace Ineffective Meetings
sponsored by Slack
WHITE PAPER: How your business can increase productivity and cut costs by swapping meetings with asynchronous work and task automation.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Reducing the Hidden Costs of Storage
sponsored by Western Digital
WHITE PAPER: This paper explains how having your staff spend less time replacing drives combined with increased saving in power and cooling with Western Digital can result in significant reduction in costs.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Essential steps for building a successful integrated risk management program
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.
Posted: 08 Feb 2021 | Published: 16 Nov 2018

TOPICS:  IT Management
ServiceNow

Visibility to Workflow: How IT Leaders Can Discover and See All Technology Assets to Transform Business
sponsored by ServiceNow
WHITE PAPER: Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.
Posted: 30 Aug 2021 | Published: 30 Aug 2021

TOPICS:  IT Management
ServiceNow

Fintech on Alibaba Cloud
sponsored by Alibaba Cloud
WHITE PAPER: Learn how the Alibaba Cloud FinTech on the Cloud solution can boost end user satisfaction and expedites their time-to-market.
Posted: 25 Mar 2021 | Published: 25 Mar 2021

TOPICS:  IT Management
Alibaba Cloud

Understanding Secure Access Service Edge (SASE) Architectures
sponsored by Citrix
WHITE PAPER: This paper presents how to rethink network and security architectures to meet modern requirements while reducing costs and complexity.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

TOPICS:  IT Management
Citrix

2022 Gartner® Critical Capabilities for IT Service Management Platforms
sponsored by ServiceNow
WHITE PAPER: Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
Posted: 25 Jan 2023 | Published: 25 Jan 2023

TOPICS:  IT Management
ServiceNow

The Arrival of the Hybrid Digital Workplace
sponsored by ServiceNow
WHITE PAPER: In the next normal, more enterprises are embracing the concept hybrid digital workplace and building a working environment that prioritises the employee experience, flexibility, and productivity. Read our eBook and see how you can plan for a better workplace that prioritises the employee in the next normal.
Posted: 05 Jan 2022 | Published: 19 Nov 2020

TOPICS:  IT Management
ServiceNow