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This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
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This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
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Read this informative whitepaper to learn about the impact this evolving trend can have on your organisation and how both individuals and corporations can use this trend to gain competitive advantage.
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This valuable resource discusses the impact of user-driven technology – ranging from cloud computing to social media - mean for the enterprise and for the CIO's role in building a successful business.
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This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
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Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.
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This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
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This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap the maximum benefits of mobility.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
