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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
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This resource explores the benefits of combining IBM PureFlex System with VMware. Inside, discover how you can implement a reliable cloud-ready infrastructure with integrated hardware and software designed for efficient virtualization. Discover if this combination will bring the benefits your organization needs.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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This white paper challenges several assumptions about scale-out architectures and explains how consolidation and virtualisation can help you regain control over your infrastructure.
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When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
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Explore this solution brief to learn about an innovative rack server series specifically designed to help organizations deploy and effectively run Microsoft Exchange Server environments. Learn more about the advanced features and benefits of this hardware.
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Access this resource for a wider offering of mobile communications devices that are optimized for Microsoft Lync, and with automated, remote, and voice/audio quality features, your business can achieve full productivity and efficiency.
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Read this white paper for an examination of a new software development language and technology called SequenceL, as well as a description of how it works, why there is a need for it and how well it performs in parallel environments.