WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
WHITE PAPER:
This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
WHITE PAPER:
this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
WHITE PAPER:
New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics.
WHITE PAPER:
This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.
WHITE PAPER:
Security and compliance is the most often-cited barrier to cloud adoption. Read what David Hunter, CTO of Platform Security from VMware, and Art Coviello Jr., Executive Chairman of RSA, say about ensuring control and visibility in a secure cloud.
WHITE PAPER:
In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
Read this white paper to learn how IBM Tivoli Service Management Center for System z can help you reduce the overall cost of IT by transforming your data centre from a reactive, resource focus to a business-driven, proactive service.