Patriot Act White Papers

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Patriot Act White Papers (View All Report Types)

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity sponsored by Oracle Corporation WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Business Environment \| Collaboration \| Content Networking \| Enterprise \| Knowledge Management \| Productivity \| Social Networking \| Software

Oracle Accelerate - Not Just Smart but Timely sponsored by Oracle Corporation WHITE PAPER: This paper gives you an overview of how Ovum has helped penetrate the upper-midmarket. Even when the slowing growth of the market hasn't. Posted: 24 Sep 2009 \| Published: 01 Mar 2009 TOPICS: Business Activity Monitoring \| Business Development \| Business Environment \| Cost Benefit Analysis \| Enterprise Architectures \| Enterprise Systems \| Global Economy \| Oracle (Product)

Smarter Products - The Building Blocks for a Smarter Planet sponsored by IBM WHITE PAPER: IBM offers the first integrated software platform dedicated to the delivery of smarter products, with our portfolio of software, hardware and services, IBM can help companies create and manage smarter products for a smarter planet. Read on to learn more. Posted: 06 Oct 2009 \| Published: 01 May 2009 TOPICS: Business Environment \| Business Management \| Green Data Center \| Green Storage \| Software \| Software Best Practices

Information Workplace Platforms: Oracle Vs. Microsoft sponsored by Oracle Corporation WHITE PAPER: Read this white paper to learn about Oracle and Microsoft workplace platforms strengths and weaknesses. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Business Environment \| Electronic Discovery \| Enterprise \| Enterprise Resource Management \| Financial Services \| ILM \| Information Management \| Middleware \| Vendor Selection

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools sponsored by SEEBURGER WHITE PAPER: B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: B2B \| Best Practices \| Business Environment \| Business Processes \| ERP \| IT Infrastructure

How to Transform Your Business - A Strategic Roadmap for Delivering Value sponsored by SAP America, Inc. WHITE PAPER: Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Business Architectures \| Business Consulting Services \| Business Intelligence \| Business of Information Technology \| Business Performance Management \| Business Process Management

E-Discovery Cross-Border Data Compliance sponsored by Exterro WHITE PAPER: This white paper highlights two popular cross-border cases and recent developments in global data privacy laws, while also addressing common questions that legal teams are presented when faced with cross-border e-discovery issues and best practices for improving e-discovery and regulatory cross-border privacy processes. Posted: 16 Apr 2014 \| Published: 16 Apr 2014 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Data Security \| Governance, Risk, Compliance (GRC) \| Information Governance \| Laws \| Privacy Rights \| Risk Management

Building a Robust Business Case for High Quality Master Data sponsored by Melissa WHITE PAPER: This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included. Posted: 19 Apr 2010 \| Published: 01 Feb 2010 TOPICS: Budgeting \| Business Development \| Business Environment \| Cost Benefit Analysis \| Data Quality \| ERP \| IT Spending \| Master Data Management \| ROI \| SOA

Becoming a Social Business: The IBM Story sponsored by IBM WHITE PAPER: In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition. Posted: 23 Jun 2011 \| Published: 22 Jun 2011 TOPICS: Application Development \| Business Architectures \| Business Environment \| Business Integration \| Business Management \| Business Systems \| Network Architectures \| Network Design \| Network Management